Illegal Tender rum co accepts that on some rare occassions a bottle may have a faulty seal or become damaged in transit. Should a product arrive with such issues (and due to no fault of the purchaser) we are happy to replace or provide a credit note for the amount of the purchase. In some cases photographic evidence will be asked upon review.
We want you to be 100% happy with your order and it is our aim to ensure that all products supplied to all customers arrive in perfect condition.
Our Returns Policy outlines the rights you have under the Australian Consumer Law.
If you have received your order and are unhappy with any of the products ordered, we will happily refund your money or exchange the products provided that you inform us of your intention to return the products within seven working days from the date of your order being delivered. However, we will only reimburse the cost of returning items where they were delivered in error or the items were damaged or defective.
If your purchase incurred a delivery fee, we will also cover the cost of delivery for the return.
The quickest way to obtain a refund or exchange is to contact us directly at Admin@IllegalTenderRumCo.com, where a member of our team will be able to assist you further.
Please return all items to the following address:
Illegal Tender Rum Co Pty.Ltd.
35 Illyarrie Rd
Springfield, WA 6525
Illegal Tender Rum Co & its restaurant space The Common Place, will be closed until further notice in accordance with State Law due to the COVID 19 Pandemic. You can still order online through our webstore.
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Please confirm you are legally allowed to drink.Under the Liquor Control Act of 1988, it is an offence: to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises. | Producer License: 618208561316 | Yes, I confirm I am legally of 'drinking age' in my country.