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Contact

Contact Us

If you have any questions about anything, please get in touch as we’d love to hear from you!

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Need help?

Contact us below for general enquiries.

Closed

Easter Friday, Anzac Day, Christmas Eve, Christmas Day, Boxing Day, New Years Eve, New Years Day.

TEMPORARILY CLOSED UNTIL FURTHER NOTICE DUE TO COVID RESTRICTIONS. WE APOLOGISE FOR ANY INCONVENIENCE CAUSED.

 

 

Frequently Asked Questions (FAQs)

When are you reopening?
  • We are planning to reopen for the September School Holidays.
  • Fridays and Saturdays 11am till 5pm.
  • Tours are at 12.30 and need to be booked online.
Where can I purchase the products?
  • Either online through our website
  • Use our store locator page to put your postcode in and find your nearest stockist
  • We currently only have the Distillers Cut ranged nationwide through Dan Murphy’s
Can I bring my dog?

You can, you will just need to tie them up to one of the dog tie posts, please ask our team if you need any water for them when you get here.

How do I find you?

If you have maps you should be able to find your way by typing in Illegal Tender Rum Co, depending on which way you’re coming from you will come down Springfield Dr which will then take you down Ironbark Road, then onto Sheoak Road, then onto Illyarrie Road.

I have a caravan can I park at the distillery?

You definitely can! Simply use the roundabout to turn around and then park alongside the power poles.

Where’s my order?

Presently Australia Post is experiencing some severe wait times, please let us know if you don’t receive your tracking from them and we will follow this up, please have your order number handy.

I have a voucher; where can I use it?

Vouchers have 3 years from the Issue date to be used, If you have a sports voucher from our sponsorship for your club this is only for 1 year due to the nature of sponsorship.

Google says your open, but you’re not!

Bugs! Unfortunately this is the sort of bug you can’t vaccinate from and we do experience this issue and have contacted google multiple times to get this sorted, apologies for the inconvenience.

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